Cashier Training Index

Start Your Day

1. Start your day by clocking in, then sign in to begin ringing sales.

Register Basics

1. Get acquainted with the iPad and start using the Lightspeed Retail POS.
2. Learn the basics of running sales at the register.
   • Change Item Quantity
   • Apply Discounts
   • Toggle Tax on / off
   • Delete Items
   • Add Notes to a Ticket
   • Accept Credit Cards and Apple Pay
   • Accept Multiple Tenders
   • Collect Gratuity
   • Adjust a Tip Later
   • Print, Email, and Text Receipts
   • Reprint and Resend Receipts
3. Learn how to ring up different types of items.
   • Open Priced Items
   • Unit Priced Items
   • Items with Modifiers
   • Items with Variants
4. If necessary, perform a Return to refund a sale.
5. Check an item’s Quantity on Hand to see how much is in stock.
6. Add and tag Customers to track their purchases.
7. Keep a sale open by saving it.
   • Split, Merge, and Transfer Saved Sales
   • Add Guest Count to a Saved Sale
   • Reprint a Kitchen Ticket for a Saved Sale
   • Manage Saved Sales from the Table Layout
8. Issue, redeem, and check the balance of Integrated Gift Cards.
9. Earn, view, and redeem Lightspeed Loyalty points.
10. Manage online orders from the Saved Sales screen for Lightspeed eCom (E) online ordering.
11. Learn about the Support section of the Main Menu.
    • Learn to read the register’s System Diagnostics screen.

End Your Day

1. End your day by printing the register shift report and clocking out.

Get Help

1. If you have questions about using the register, view all our Register articles or visit our Register FAQ.
2. Visit one of our Retail POS (S-Series) App Troubleshooting guides for help solving common cashier issues.