Split Tender allows customers to divide payment for a sale up to 9 ways using any combination of cash, credit, and other tenders. Use this feature to split a sale between multiple credit cards, to redeem a gift card and pay the balance in another tender, or any other time two or more payments are needed. Void a payment if a mistake is made while processing it or return a split tender sale to refund a customer.
Select a payment receipt option and tap ‘Done’, or tap 'No Receipt'.
Payment receipts show only the amount tendered for specific payments. For a receipt listing all the items on the sale, print or email a transaction receipt (step 10).
If you charge or refund the wrong amount or tender for a payment in a split tender transaction, void the payment to cancel it. To cancel a split tender transaction in progress or modify its items, void all payments.
Swipe left across a payment and tap 'Void' to undo the charge.
Credit payments on return transactions cannot be voided as they are final once processed.
Select a payment receipt option and tap ‘Done’, or tap 'No Receipt'.
Payment receipts show only the amount refunded for specific payments. For a receipt listing the items on the return, print or email a transaction receipt (step 11).
Repeat steps 5 - 8 for each remaining payment.
Once all payments are returned, tap 'Done' to finish the return.
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Select a transaction receipt option and tap ‘Done’, or tap 'No Receipt'.
Use the Transactions report in BackOffice to view details of individual split tender transactions and download payment and transaction receipts.
In BackOffice, click 'Reports', then ‘Transactions’.
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Click a split tender transaction to view additional details.
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(Optional) Click 'Download Receipt' to download a receipt for a specific payment or 'Download Transaction Receipt' to download a receipt for the entire transaction.
Payment receipts show only the amount tendered for specific payments.