From sales to refunds, learn to use some basic functions of the FD130 and FD150 credit card terminals.
IMPORTANT: These ShopKeep Payments by Lightspeed devices are external devices and do not integrate with the Lightspeed Retail POS (S) app. These devices are only available to ShopKeep Payments by Lightspeed merchants. For device setup please see our support article HERE.
Table of Contents
Run a Sale
Charge a customer’s card using the EMV chip card reader, magnetic stripe reader, or built-in support for contactless payments (e.g. Apple Pay).
Tap 'Sale' on the screen.
Enter the sale amount and press the green [↵] button to confirm.
Use the yellow [⟵] button to backspace any mistakes before confirming the total.
(Optional) If prompted, enter a tip and press the green [↵] button to confirm.
For no tip, press the red [X] button to skip.
Insert an EMV chip card, swipe a magnetic stripe card, or hold an NFC card or device near the terminal or a connected PIN pad.
Click to Enlarge
Wait for the business copy of the sales receipt to automatically print.
Tap 'Yes' to print a customer receipt or 'No' for no receipt.
(Optional) If using the Lightspeed Retail POS (S) app, tender a sale to 'External Credit' to record the transaction at the register.
This ensures a record of the sale will sync to BackOffice if there’s an active internet connection on the register.
Don’t see ‘External Credit’? Visit our Tender Settings article to learn how to enable and use this tender.
Perform a Void
Void a sale to cancel it before it shows up on a customer’s credit statement. If the sale is from a previously closed batch, perform a refund instead.
Tap 'Other' on the screen.
Select 'Void'.
Enter the 'SEQ #' from the original sales receipt.