Troubleshooting: Integrations & Apps

Check out our troubleshooting articles for help with Lightspeed Retail integrations and related apps like QuickBooks, MailChimp, and BigCommerce.

Table of Contents


Lightspeed Retail works with different third-party services that help make managing your business even easier.

Lightspeed eCom (E)

If you have trouble managing Lightspeed eCom (E) products, processing orders, or receiving online orders at the register, visit our troubleshooting guide for help.


Having issues setting up your BigCommerce eCommerce integration? We can help!


Sales not syncing from Lightspeed Retail to QuickBooks? We’re here to help!


Mailchimp integration not working as expected? Check out our helpful guide.


The Retail POS (S-Series) app isn’t our only application. Lightspeed Pocket for iOS and Android lets you easily check your sales on the go, and Lightspeed Pay for iOS enables you to close saved sales and eCommerce online orders from an iPhone and run new sales by entering a total sale amount including tax.

Lightspeed Pocket

Sales not updating in the Lightspeed Pocket app? Don’t stress, we’re here to help.

Lightspeed Pay

Unable to log in, process sales, or resolve an error message in the Lightspeed Pay app? Visit our troubleshooting guide for help.