‘Print Receipt’, ‘Email Receipt’, or ‘Text Receipt’ is automatically selected for every transaction.
Disable the ‘Always print receipt’, ‘Always email receipt’, or ‘Always text receipt’ settings to turn off automatic receipt printing, emailing, or texting. Cashiers can still manually select the option to print, email, or text receipts for transactions that need them.
Why am I being automatically signed out of the register?
If the register signs out after each sale, disable transaction auto signout in BackOffice. Otherwise, follow these steps on the iPad to turn off timed auto signout.
Some credit sales do not ask for a customer signature.
A signature threshold prevents sales under a certain amount from requiring a signature. Change or remove this restriction in Lightspeed Retail’s settings.
Select a value between 0 and 25 for the threshold.
Transactions above this amount will need a customer signature.
Customers are asked to sign for credit sales after I set a signature threshold.
The ‘Card signature threshold’ setting does not apply in certain cases. For example, the setting is not compatible with Clover devices, such as the Clover Mini and Clover Flex. Follow the specific steps below that reflect whether the business uses one of these devices.
