Auto Signout

With auto signout, employees can be automatically signed out of the register after every transaction is tendered, every sale is saved, or after a preset amount of time to protect the register from unauthorized use.

Table of Contents

Auto Signout for iOS

For the Retail POS (S-Series) on iOS, follow the steps below to enable transaction and/or timed auto signout.

Transaction Auto Signout

Turn on transaction auto signout for the Retail POS (S-Series) on iOS to sign employees out of the register after every transaction. When enabled, this applies to all of your store’s registers.

  1. In BackOffice, click 'Settings' and select 'General'.
  2. Under 'Auto Signout', check the 'Enable' box.
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  3. Click 'Save'.
  4. At the register, Get Updates from BackOffice to enable transaction auto signout on the register.

    If you receive an error while getting updates, visit our troubleshooting guide for help.

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  5. If you have multiple registers, repeat step 4 on each additional iPad.

Timed Auto Signout

Turn on timed auto signout for the Retail POS (S-Series) on iOS to sign employees out of the register after they are idle for a period of time. This feature can be enabled independently for each register.

  1. On your iPad, open the Settings app.
  2. Scroll down the menu on the left side and tap 'Retail (S)'.
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  3. Toggle on 'Auto Sign Out User'.
  4. Tap 'Auto Sign Out After' and choose how long employees must be idle before they are signed out.

    Visit the iPad Settings for Retail POS (S-Series) article to learn about the other settings in this section.

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  5. If you have multiple registers, repeat steps 1 - 5 on each additional iPad.

Timed auto signout takes effect the next time an employee signs into the register.

Auto Signout for Android

For the Retail POS (S-Series) on Android, follow the steps below to enable transaction, saved sale, and/or timed auto signout. These settings must be enabled independently for each register.

  1. Sign into the register as a register manager and tap ‘Setup’.
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  2. Enable auto signout settings as desired.
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    Auto sign out after transaction | When on, employees will be automatically signed out of the register after every transaction they complete.
    Auto sign out after saving a sale | When on, employees will be automatically signed out of the register after every sale they save.
    Auto sign out after idle time | When on, employees will be automatically signed out of the register after being idle for a set amount of time. When signed out, items left on the ‘New Sale’ screen will be saved as a saved sale. Unsaved changes to existing saved sales will also be saved.