Auto Signout
With auto signout, employees can be automatically signed out of the register after every transaction is tendered, every sale is saved, or after a preset amount of time to protect the register from unauthorized use.
Table of Contents
Auto Signout for iOS
For the Retail POS (S-Series) on iOS, follow the steps below to enable transaction and/or timed auto signout.
Transaction Auto Signout
Turn on transaction auto signout for the Retail POS (S-Series) on iOS to sign employees out of the register after every transaction. When enabled, this applies to all of your store’s registers.
- In BackOffice, click 'Settings' and select 'General'.
- Under 'Auto Signout', check the 'Enable' box.
- Click 'Save'.
- At the register, Get Updates from BackOffice to enable transaction auto signout on the register.
If you receive an error while getting updates, visit our troubleshooting guide for help.
- If you have multiple registers, repeat step 4 on each additional iPad.
Timed Auto Signout
Turn on timed auto signout for the Retail POS (S-Series) on iOS to sign employees out of the register after they are idle for a period of time. This feature can be enabled independently for each register.
- On your iPad, open the Settings app.
- Scroll down the menu on the left side and tap 'Retail (S)'.
- Toggle on 'Auto Sign Out User'.
- Tap 'Auto Sign Out After' and choose how long employees must be idle before they are signed out.
Visit the iPad Settings for Retail POS (S-Series) article to learn about the other settings in this section.
- If you have multiple registers, repeat steps 1 - 5 on each additional iPad.
Timed auto signout takes effect the next time an employee signs into the register.
Auto Signout for Android
For the Retail POS (S-Series) on Android, follow the steps below to enable transaction, saved sale, and/or timed auto signout. These settings must be enabled independently for each register.
- Sign into the register as a register manager and tap ‘Setup’.
- Enable auto signout settings as desired.
Auto sign out after transaction | When on, employees will be automatically signed out of the register after every transaction they complete.
Auto sign out after saving a sale | When on, employees will be automatically signed out of the register after every sale they save.
Auto sign out after idle time | When on, employees will be automatically signed out of the register after being idle for a set amount of time. When signed out, items left on the ‘New Sale’ screen will be saved as a saved sale. Unsaved changes to existing saved sales will also be saved.