Disable Pop-Up Blockers

Your web browser’s pop-up blocker might interfere with some BackOffice integrations and features. Find your specific browser below for step-by-step instructions on how to disable this function

Table of Contents

Google Chrome

For more detailed information, please visit the Google Chrome support site.

  1. Click the menu button and select 'Settings'.
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  2. On the ‘Settings’ page, click ‘Privacy and security’.
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  3. Under ‘Privacy and security’, scroll down and click ‘Site Settings’.
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  4. Under ‘Site Settings’, scroll down and select ‘Pop-ups and redirects’.
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  5. Toggle 'Allowed' on.
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  6. Close the tab to exit 'Settings'.

Mozilla Firefox

For more detailed information, please visit the Mozilla Firefox support site.

  1. Click the menu button and select 'Preferences'.
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  2. Click 'Privacy & Security'.
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  3. Scroll to the bottom and uncheck the box for 'Block pop-up windows'.
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  4. Close the tab to exit 'Preferences'.

Apple Safari

For more detailed information, please visit the Apple Safari support site.

  1. Open the 'Safari' menu and select 'Preferences'.
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  2. Click 'Security'.
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  3. Uncheck the box for 'Block pop-up windows'.
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  4. Click the red 'X' to exit 'Preferences'.

Microsoft Edge

For more detailed information, please visit the Microsoft support site.

  1. Click the ‘…’ button and select ‘Settings’.
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  2. Under ‘Settings’ click ‘Cookies and site permissions’.
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  3. Select ‘Pop-ups and redirects’.
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  4. Move the toggle to ‘Off’
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Microsoft Internet Explorer

For more detailed information, please visit the Microsoft support site.

  1. Click the gear button and select ‘Internet Options’.
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  2. On the ‘Internet Options’ window, click 'Privacy'.
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  3. Uncheck the 'Turn on Pop-up Blocker box'.
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  4. Click 'OK’ to close the ‘Internet Options’ window.