Best Practices for Tablets & Tablet Stands

Learn how to care for your iPad or Android tablet and tablet stand or enclosure with this guide. From cleaning techniques to preventative care, check out our suggestions below.

Table of Contents

Tablets

Follow our tips to take care of your iPad or Android tablet.

  1. Use a stand or enclosure with your tablet to avoid damaging it.
  2. Before cleaning the tablet, power it off and unplug all cables.
  3. Wipe the screen with a soft, dry cloth to remove oils left by users’ hands.
  4. Reduce the screen brightness to conserve battery life.

    Visit Apple or Android support to learn how to adjust the screen brightness on your device.

  5. Charge the tablet only when needed and do not keep it continuously connected to power.
  6. Keep the tablet away from extreme temperatures.

    Tablets work best when kept in an environment between 32° and 95°F.

  7. If cables and ports do not easily join, do not force them together.

    Instead, try the other end of the cable or a different cable.

  8. For iPads, purchase the AppleCare+ protection plan when buying the device to extend its warranty.
  9. Never physically open the tablet to repair it yourself.

    Disassembling the tablet will void its warranty.

  10. If you have issues with your iPad, visit our troubleshooting guide for help.

    If you don’t see your issue listed, contact Apple Support.

  11. If you have issues with your Android tablet, visit the manufacturer’s website for help.
  12. Keep up-to-date with the latest supported versions of the ShopKeep Register app and iOS or Android.

Tablet Stands

Take care of your tablet stand or enclosure and extend its lifespan by following the suggestions below.

BOSSTAB Universal Tablet Stand

The BOSSTAB Universal Tablet Stand supports most iPads and Android tablets and can be mounted securely to a countertop or set up on an optional Freestanding Base.

  1. For help installing the stand, visit our setup guide.
  2. Before applying the included adhesive, wipe down each surface with an alcohol wipe.
  3. To clean the stand, wipe it down with a damp cloth.
  4. Do not try to flip the stand, only rotate it.
  5. Do not rotate the stand more than 180°.
  6. If you have issues with your stand, visit our troubleshooting guide for help.

ShopKeep iPad Stand

The ShopKeep iPad Stand is a sleek and versatile way of displaying a register at checkout.

  1. If you need help putting your stand together, visit our setup guide.
  2. Clean your iPad with a dust-free cloth before inserting it into the stand.
  3. To clean the stand, wipe it down with a damp cloth.
  4. Do not try to flip the stand, only rotate it using the attached PivotTable.

Freeform Wooden iPad Stand

This 100% wooden iPad stand is a beautiful and functional addition to your countertop.

  1. If you need help putting your stand together, visit our setup guide.
  2. Clean your iPad with a dust-free cloth before inserting it into the stand.
  3. Keep the Freeform Stand dry.

    If it gets wet, wipe it down immediately with a soft cloth.

  4. Set up the stand away from extreme temperatures.
  5. If you have problems with your stand, visit our Freeform Troubleshooting guide for help.

Do you have questions about your iPad, enclosure, or other piece of hardware? Visit our Hardware FAQ.