Store Operations
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ShopKeep to Join the Lightspeed Family
ShopKeep and Lightspeed have entered into an agreement for Lightspeed to acquire ShopKeep.
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Opening a Coffee Shop? Here is the Equipment List You Need
Are you in the process of opening a coffee shop but not quite sure what you’ll need? Here is the ultimate coffee shop equipment list to help get you started.
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Everything You Need to Know About How to Buy Wholesale
Finding and buying from a wholesaler can be a bit mysterious. In this post, we'll walk you through everything you need to know to get started.
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Resources for Small Businesses During COVID-19
We know that this is a strange time for everyone, including small business owners. Here are our recommendations for running a small business during the COVID-19 outbreak.
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COVID-19 Service Updates
We’ve made important changes to our service to help customers during COVID-19. Click to see the full list.
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Retail Merchandising Tips and Tricks For Growing Your Business
Learn tips and tricks for creating a retail merchandising strategy that maximizes the value of your inventory and grows your sales revenue.
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8 Tips For How to Motivate Employees
Build a high-performance team with these easy tips for motivating employees.
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Loss Prevention: Your Key to Stopping Shoplifting
In this post, we cover everything you need to know about loss prevention so that you can stop shoplifting and the other major causes of retail shrinkage.
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POS Payroll Must-Haves: 3 Ways Your POS Helps with Payroll
Your POS system is way more than a high-tech cash register. It can also automate time-sucking payroll tasks.
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How to Easily Determine Your Inventory Turnover Ratio
If determining your inventory turnover ratio makes you want to scratch your head, don’t worry. We’ve got the info you need and a few tips to help you out.
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The Pros and Cons of a Cashless Business
Are cashless businesses the wave of the future? How to know if your small business should go cash-free.
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How to Price Wholesale Inventory
Wondering how to price wholesale inventory so it actually sells? A successful boutique owner shows you how.
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25 Simple Customer Service Tips All Retailers Should Try
For small retailers, improving customer satisfaction can be the difference between thriving and surviving. Apply these 25 customer service tips to enhance the customer experience in your small business.
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Hiring an Employee Checklist: Everything You Need to Know
From establishing an EIN to scheduling and mastering the onboarding process, this checklist is your cheat sheet for hiring quality employees. Complete with downloadable pdf.
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Simple But Effective Boutique Store Design Tips
Use these straightforward store design dips to create a boutique that attracts shoppers and converts them into loyal, paying customers.
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6 Quick Tips That Show You How to Speed Up the Retail Checkout Process
Learn how to speed up the retail checkout process to keep your customers happy, increase revenue, and streamline your business operations.
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How to Keep Track of Inventory For First-Time Merchants
In this post, we give you high-level tips and strategies for creating your inventory management plan and share tools that will help you execute it.
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How to Control Food and Beverage Stock Effectively
Learn more about the importance of managing your food and beverage stock effectively and in a manner that reduces losses.
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Goldilocks Syndrome? 3 Types of Cash Registers to Choose
When shopping for a cash register you’ll notice that there are a variety of types and models to choose from. Read this quick guide to help simplify your search.
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How to Take Liquor Inventory For Your Bar
Learn the ins and outs of taking liquor inventory to ensure you always stock your popular drinks, while also maintaining a profitable, efficient business.
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16 Quick Tips For Improving Restaurant Operations
Learn how to run a more efficient and profitable business by improving your restaurant operations with these quick and practical tips.
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5 Simple Tips For Reducing Credit Card Processing Fees
Sick of paying an arm and a leg in credit card processing fees? In this post, we share 5 straightforward ways to reduce those pesky fees.
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13 Simple Ways to Reduce Waiting Times in Restaurants
Looking for ways to serve your customers faster? In this post, we share 13 proven ways to reduce restaurant wait times.
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9 Ways to Unify your Digital and Retail Marketing Strategy
Thriving in today’s competitive market requires a unified retail marketing strategy. Here’s how to make it happen. Here are a few expert tips to make it happen.
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9 Telltale Signs Your Retail Store is Closing
Is your retail store in danger of going out of business? Not sure? In this guide, we give you a list of telltale signs to look out for.
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Why Your POS System Is the Best Inventory Management App
Considering an inventory management app? Learn why choosing a full POS system is almost certainly the better choice for your business.
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Restaurant Inventory Software (Your Secret Weapon)
Choosing the right restaurant inventory software is tough if you're new to the industry. In the post, we give you key tips to simplify your decision.
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How to Analyze Sales Trends and Grow Strategically
Learn the ins and outs of analyzing sales trends so your business can leverage them to grow strategically and efficiently.
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How to Handle Long Lines And Keep Customers Happy
Long wait times can make or break your business. Especially if you’re a small retailer. Here’s some actionable advice to shorten retail queues.
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Improving Decision-Making with POS Systems (How-To)
Want to make more informed decisions? In this post, we walk you through concrete examples of how business owners use POS systems to guide their decisions.
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8 Easy Tips For Improving Restaurant Ticket Times
Need to improve your restaurant's ticket times but aren't sure where to start? In this post, we give you 8 surefire tips for serving your guests faster.
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How to Operate a Coffee Shop & What You Need to Know
Running a coffee shop isn't easy, but in this post, we break it down for you so you have all the knowledge you need to be successful.
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Everything You Need to Know About Gift Card Programs for Retailers
Learn everything you need to know about selling gift cards in your retail store, including how to choose a program and marketing strategies for growing gift card sales.
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The Ultimate Retail Store Opening and Closing Procedure Checklist
In this easy-to-follow retail store opening a closing checklist, we show you how to ensure your operations run smoothly, securely, and efficiently.
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How to Balance a Cash Register Drawer Like a Pro
Perplexed about how to balance a cash register at the end of your shift? We’ve got it down, so let us show you a few tricks of the trade!
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How to Write a Return Policy the Right Way [Template]
Learn how to write a return policy with this short guide, including what to include in a return policy, how to promote it and what a successful policy includes.
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Everything You Need to Know About In-Store Retail Analytics
Curious about analytics, but not sure how you would use them in your own retail business? We break it down for you in this post.
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How Do POS Systems Work? Let ShopKeep Break it Down for You
How exactly does a POS system work? Adopting new technology can be nerve wracking. Here we break it down for you.
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How to Manage Inventory in a Retail Store
Looking to improve the inventory management process used in your retail store? In this post, we give you practical tips and strategies to help you get started.
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How to Calculate Cost of Goods Sold: What You Need to Know
Understanding your cost of goods sold (COGS) is one of the keys to operating a profitable business. In this post, we show you how to calculate it.
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Pricing 101: How to Price a Product for Retail
Want to improve your retail pricing strategy? In this post, we show you how by covering the ins and outs of popular retail pricing methods.
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Everything You Need to Know About How to Reduce Restaurant Waste
Reducing waste in your restaurant is a great way to save money, help your community, and improve the environment. Keep reading for tips on getting started.
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The Ultimate Guide to Payroll Software For Small Business
Thinking about buying payroll software? Learn how to choose the right solution for your small business so you can see the biggest ROI on your time and money.
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How to Pick the Right Retail Management Software
Looking to get a leg up on the competition? With retail management software, you get a complete suite of tools to help you run a better business.
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Everything You Need To Know About How Barcode Scanners Work
Curious about barcode scanners and barcodes? In this post, we tell you what they are and how they work, as well as some common and creative ways to use them.
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Everything You Need to Know About Improving Restaurant Efficiency
Restaurant efficiency is about the systems and tools you put in place to manage your business. Follow this practical advice to turn your business into a well-oiled machine.
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How to Take Inventory For a Small Business: 9 Tips to Kickstart Your Strategy
Not sure how to get started with inventory management? In this guide, we give you tips and tricks to kickstart your strategy and run a smarter business.
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Ready to Launch? Your Opening a Bar Checklist
Getting a bar off the ground takes a lot of know-how and elbow grease. This opening a bar checklist prepares you for a successful launch, putting you on a path toward success.
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Restaurant Management Training: What You Need to Know
The most successful restaurants seek leaders who have proven restaurant management training. Here are a few expert tips to get you started.
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Get Visual: How to Merchandise Your Store
In this post, learn how to use retail merchandising and visual merchandising techniques to attract shoppers and persuade them to buy from you.
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How to Manage Small Business Growth (Like a Pro)
This blog post shows you how to manage business growth in a cost-efficient manner. It covers goal setting, growth analysis, and daily operations.
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Small Business Basics: What is a Point of Sale Transaction?
In this post, we explain POS transaction and POS purchase to help you understand how these terms and tools can help you run a more successful business.
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7 Tech Investments Every SMB Should Make
Seven budget-friendly technologies every brick-and-mortar small business owner should consider to increase productivity.
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Simple Guidance For You On How To Manage Restaurant Staff
Unsure of How to Manage your Restaurant Staff? ShopKeep gives you tips and tools to successfully manage your staff and run a thriving business.
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The Ultimate Guide to Running a Successful Bar
Need help managing your bar but don't know where to turn? In this post, we show you how to be a better bar manager so you can build a successful business.
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Choosing the Right Online Marketplace for Your Business
Want to sell online but aren't sure where to start? In this post, we'll take you through the top online marketplaces so you can get selling!
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What Causes Shrinkage in Retail (and How to Fight It)
Shoplifting, internal (employee) theft, and administrative errors can cause inventory to shrink and profits lost. Learn what causes of inventory shrinkage and how to fight it.
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How to Measure Retail Sales Performance: The Fundamentals
Measuring retail sales performance is a key way to ensure that your business is operating efficiently, and whether or not you need to make changes to save time and money. Read on for crucial insights on what to look for and how to improve business performance.
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How to Manage a Restaurant Kitchen Efficiently
From inventory and menu management to hiring kitchen staff and buying the right equipment for the job, all are part of knowing how to manage a restaurant kitchen efficiently. Learn what you need to be successful.
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Table Turnover: How to Maximize Profit and Make Guests Happy
Learn how to maximize profit while encouraging repeat customers with this step-by-step guide on how to turn over tables in your restaurant.
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Insider Secret: How to Control Inventory in a Small Business
Stock control or inventory control is essential to the success of a small business. Learn techniques and best practices for proper inventory management.
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How to Manage Employee Hours (The Stress-Free Way)
Effective employee scheduling is at the core of successful business operations. Read on for best practices and tips for managing employee hours.
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3 Tablet POS Apps to Skyrocket Productivity in Your Small Biz
Save time and money in your small business with the best tablet POS apps that can keep your business on the right track.
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Pro Tips: How to Manage a Fast Food Restaurant
Knowing how to manage a fast food restaurant involves many different responsibilities. Hiring, training, inventory management, and more. Learn what it takes to be successful.
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7 Things To Look For In Inventory Management Software
Inventory management software can be a tricky purchase. Learn which factors to keep in mind when choosing your software with these 7 tricks of the trade.
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Top 23 Best Small Business Apps for Retailers
Since more hours aren’t likely to fall into your lap, here are 23 of the best small business apps for retailers. So read up, download, and optimize your day.
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How to be a Food and Beverage Cost Control Ninja
Food and beverage cost control plays a critical role in the success of your restaurant. Learn ways to reduce waste and how to find your food cost percentage.
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29 Time Management Tips for Retailers
Whether you’re new to retail or just want to put hours back into your day by being more organized, these 29 time management tips for retailers is just for you.
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POS System Meaning: The Vocabulary You Need To Know
POS software and hardware terms explained so you can cut through the technical jargon. Learn the terms so you can define your true POS system meaning.
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Winning at Loss Prevention (Your Retail Shrink Action Plan)
Every retailer needs a retail shrink action plan. Learn causes of inventory shrinkage and how to calculate and prevent inventory loss in your store.
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10 Restaurant Management Apps We Love and You Will Too
Because managing a restaurant is hard. Here are 10 of our favorite restaurant management apps that will make running a restaurant as easy as pie.
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6 No-Fail Cash Management Solutions for Retail
Retail cash management solutions start at the point of purchase with a POS system, but it goes deeper than that. Here are 6 methods for managing your cash.
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9 Food Safety Tips Every Restaurateur Must Follow
Food safety rules and regulations should be at the center of every restaurant owners operational mindset. Here are 10 food safety tips you need to follow.
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Lean and Mean: How to Improve Retail Operations
Want to run your retail store more efficiently and profitably? Check out this how-to guide about improving retail operations for some quick tips.
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How to Integrate Your POS System With a Website
Learn how to integrate your POS system with a website, what ecommerce and POS integration means for your small business, and how to get started today.
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25 Ways to Prevent Shoplifting in Your Retail Store
Learn how to spot shoplifters and enhance retail theft prevention with these easy-to-follow tips.
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Small Business Basics: What is POS Software?
Want to learn more about POS software? Read this free guide to learn the ins and outs so you can pick the right software and system for your business.
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Everything You Need to Know About Payroll Record Retention
Most states require retailers to retain employee payroll records for up to 7 years. Read this quick for payroll record retention requirements best practices.
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How to Turn Your iPad into a Cash Register
Turning your iPad into a cash register may sound complicated, but it isn’t. This no-sweat guide shows you how to do it without breaking the bank.
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The Fundamentals: Where to Buy Coffee Shop Equipment
The essential guide on where to buy coffee shop equipment and business management tools without breaking the bank.
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Lean Business Practices for Cash-Strapped Retailers
Lean business practices aren’t just for manufacturers or tech startups, they're also for retailers. Learn best practices and what it means to be a lean business.
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The True Cost of Bad Employee Management
The cost of bad employee management and employee turnover can wreak havoc on your small business. Here’s what you need to know as a small business owner.
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The 8-Minute Guide to Ecommerce VS. Traditional Commerce
Understanding the difference between selling online via ecommerce and traditional commerce is crucial to running a successful retail operation. Learn more.
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25 Ways to Grow Your Small Business on a Bootstrap Budget
Growing your small business on a bootstrap budget is difficult but not impossible. Here’s are 25 ways to help you succeed on even the smallest of budgets.
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The Small Retailer's Guide to Successful Staff Training
Quality retail staff training can boost your bottom line. To help you get started, we’ve amassed some tips to help you succeed.
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How to Set up a Barcode Scanner for an Efficient Checkout
Scanning items is a must for an efficient checkout process. Learn how to set up a barcode scanner to leverage numerous benefits when ringing up sales.
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10 Inventory Reduction Strategies to Steal from Big Box Stores
Keeping inventory levels low tightens up store operations and lowers overall business costs. Here’s how to reduce inventory with 10 strategies that work.
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Exploring the Advantages and Disadvantages of Ecommerce
Not sure if selling online is right for your business? Here’s a comprehensive list of the advantages and disadvantages of ecommerce.
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Use Intelligent Retail Pricing for The Profit Boost You Need
When starting a business, one of your goals is pricing products fairly for both you and your customers. Intelligent retail pricing can help. Here’s how.
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Getting Started with Simple Inventory Control Procedures
Adequate inventory control procedures are essential to the overall operations and health of your store. Here are a few tips and tricks to get you started.
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Top 4 Retail Technology Trends for 2017
Small business technology expert Ramon Ray reveals the top 4 retail technology trends retailers should consider for 2017.
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Want More Time and Money? Start Using Technology in Retail
Publisher of Smart Hustle Magazine, Ramon Ray shows you how to increase profits and gain back valuable hours in your day with retail technology.
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How to Deal with Difficult Customers During the Holidays
If you work in retail, you’re going to deal with difficult customers. To help you survive the worst confrontations, here are a few tips to follow.
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Top Retail Pricing Strategies (HINT: POS Software Helps)
Retail pricing is crucial to the success of your business. Here are a few tips and trick you can pick up to help make your job a bit easier.
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Top Suggestive Selling Techniques to Increase Retail Sales
If you’re looking to increase sales in your retail store, suggestive selling is a good place to start. To get started, here are a few tips to keep in mind.
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Using Employee Management Tools to Better Gauge Productivity
From setting up your staff list to tracking sales by employee, learn the ways ShopKeep employee management tools can help you organize your business.
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5 Sustainable Business Practices to Make Mother Earth Smile
The last decade has seen a consistent rise in the popularity of sustainable business practices. Here are 5 recommendations to help your business go green.
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6 Employee Retention Techniques All Great Bosses Should Know
In today’s economy, even great small business owners struggle with employee turnover. Here are 6 employee retention techniques all great bosses should know.
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Your Winning In-Store Engagement Strategy
In-store engagement strategies can often be hit or miss. But following this strategy will help you make sense of the dos and don'ts of customer engagement.
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5 Employee Management Techniques for Improving Productivity
Employee management is not an easy task. But adopting these winning techniques will keep your business on track and improve its productivity.
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How to Manage Retail Loss Prevention with Your POS
Adopting an iPad-based POS system can help you get a firm handle on your retail loss prevention strategy. To get you started, here are 6 helpful tips!
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5 Ways to Hack Your Inventory Management Solutions
Does the thought of inventory management make you cringe? Here are a few tips to help ease the burden and get your organization primed!
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5 Inventory Management Techniques to Adopt In 2016
Stuck with excess inventory that doesn’t seem to want to budge? Try one of these five inventory management techniques and have that inventory go bye-bye fast!
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Your 3-Step Guide to a More Successful Retail Business
Interested in increasing your profits? Follow these 3 proven steps towards retail success.
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The Hidden Benefits of Restaurant POS Software
If you’re still using an outdated POS system to take transactions in your restaurant, you’re at a disadvantage! Read up on the hidden benefits of POS software.
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Inventory Loans: What They Are and Where to Find Them
Inventory loans are a great option for cash-strapped small business owners struggling to meet inventory demands. Here’s a few options to help close the gap.
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How to Take the Guesswork Out of Holiday Pricing Using Your POS System
Find out how your Point of Sale (POS) data can help increase your bottom line this holiday season!
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5 Hacks for Smarter Inventory Management During the Holidays
Feel like you’re going in blind this holiday season when it comes to inventory management? Try these 5 simple inventory hacks!
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Your World if Point of Sale Systems Didn't Exist
Thinking of switching to a POS system but haven’t taken the leap? Here are five reasons why you should.
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5 Reasons You Should Invest In A Cloud-Based Phone System
Looking to upgrade your phone system? Here are 5 reasons why cloud-based phone systems are worth the switch.
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Using Your POS Software to Show Your Inventory Who's Boss
Tracking inventory doesn’t have to be a dreaded part of your day - let your POS software do the heavy lifting, letting you get back to more important things.
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5 Steps to Properly Outsourcing Inventory Management
Inventory management doesn’t have to be a hassle. Here is how to minimize that migraine by outsourcing with an inventory service provider.
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Strapped for Cash? 5 Non-Traditional Store Location Options
Can’t find a location for your business? Try one of these 5 unique location ideas over a traditional storefront.
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Using Your POS Software to Identify Product Lines That Are Killing Your Profits
Here are some ways that you can use your POS software to identify the product lines that are having the greatest impact – positive or negative – on your profit margins.
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What Makes a Good Retail POS System?
Finding the right retail POS software can be tricky. Transaction time, security, and support are just a few of the things to pay attention to. Check out the other things to look for in a great retail system.
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The Definitive Guide to Barcode Scanners for POS Software
Find out how to pick the right POS barcode scanner for your business with this helpful guide. Read which factors to consider when choosing a scanner.
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4 Technologies That Will Improve Your Restaurant Operations
Own a restaurant? These 4 technology updates are helping restaurant owners improve operations and do more business.
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Tracking Industry Trends In Retail with Mackenzi Farquer
Mackenzi Farquer — of Lockwood Style — gives small business tips and explains why understanding retail industry trends is important for retail store owner.
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Ten Things Coffee Shop Owners Secretly Hate
Opening a coffee shop can present some unique challenges. Here are 10 things that most coffee shop owners secretly hate.
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The Best Retail Pricing Strategies by Sector by Software Advice
Read about the best and most popular retail pricing strategies by sector, including Discount, Below Competition, and Bundle.
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The Beginner's Guide to Restaurant POS Hardware
A guide to help make sure your restaurant gets the reliable and robust POS hardware products you need to make sure your customers get exactly what they ordered.
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Top 5 Reports to Run With Your POS Software
Here are 5 reports that you can run with your POS software to help you get actionable insights from your data and make smarter decisions for your business.
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5 Ways Your POS Software Can Improve Your Customer Service
POS software can help you improve and provide better customer service. Using your POS software, here are 5 ways you can create great customer experiences.
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Ten Things Restaurateurs Secretly Hate
Opening your own restaurant can be challenging. Find out 10 things that all restaurant owners secretly hate about owning and running their own restaurant.
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The Small Business Cloud Showdown: Google vs. Microsoft
There's never been a better time for small business owners to switch to the cloud. Here we compare Google and Microsoft's offerings.
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Are You Lean? Or Just Cheap? By Gene Marks
Lean methodology has revolutionized industries from manufacturing to software development. Gene Marks asks if your small business is lean or just cheap?
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How To Design A Great Checkout Experience by Dean Heckler
Founder of Heckler Designs, Dean Heckler shares how to design a beautiful and effective point of sale environment
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How to Hire and Keep the Best Employees for Your Business
A great business relies on quality staff. Here are some top tips for finding and keeping the best people on the market.
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6 Common Mistakes That Will Mess With Your Small Biz Success
Learn these 6 common mistakes that can hinder your small business and how to avoid them. By doing so, you will ensure a path to success for your business.
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The 8 Steps To Getting Your Brick and Mortar Store Online
Are you a local brick and mortar business looking to set up your online store? These 8 steps will help you get started. Increase sales and grow your business today.
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Rainy Day Planning: Keeping Your Employees Busy
Is your small business approaching its slow season? Here are some tips for rainy day planning and turning it into a valuable time for your business.
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Using Technology to Improve Restaurant Operations
Danielle Gould, Founder of Food+Tech Connect, teaches you how to use technology to improve restaurant operations & enhance dining for your customers.
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How SaaS and the Cloud Are Changing Small Business
Software-as-a-service (SaaS) is changing small businesses. Here is a list of 10 ways that SaaS can benefit your small business.
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Five Quick And Easy Tips To Reduce Shoplifting In Your Store
Here are five quick and easy tips that can help you reduce shoplifting in your store. Follow these five steps to make your small business safer.
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QuickBooks Ain’t The Only Game In Town
Counter Culture compiled a list of accounting software for small businesses. See what options exist, and get the best solution for your business.
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OpenSky Merchant Jill Ehrlich On Her Online Retail Experience
OpenSky merchant Jill Ehrlich gives an honest review of her online retail experience. She explains how to use OpenSky to drive sales and keep customers.
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Which Employee Management Tool is Right For Your Restaurant?
Are you a restaurant owner? We've selected Employee Management Tools you absolutely need to know to help you create schedules that work for your employees.
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Three Tips to Make Inventory Management Less Painful
Calculating inventory can be one of the most frustrating parts of retail business. Learn how to be more efficient when overseeing inventory.
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Five Things Your Staff Needed To Start Doing Yesterday
Keeping your employees engaged is big thing for a small business. Counter Culture identified the five things your employees should start doing yesterday.
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The Delicate Art Of Squeezing Your Suppliers
Managing supplier relationships is a critical part of a small business strategy. Here’s how you can learn the Delicate Art Of Squeezing Suppliers.
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Step 5: Increasing The Order Size
If you're a small business, you're probably looking for ways to increase sales. Discover how upselling can benefit your store and download our business guide.
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The Three ‘C’s Financial Health Check – Customers, Competition, and Cash
Are you a small business owner? Learn about the Lean Financial Health Check: Competition, Customers, Cash and how it can improve your business strategy.
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Wine Preservation System Personalizes Human Interaction At USW
Are you a wine shop owner looking into technology? Take a cue from Union Square Wines to see how their investment in tech helped their business boom.
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Build Measure Learn: a New Approach to Retail Business
"Build - Measure - Learn", the Lean approach focuses on short iterative cycles. Read about Lean Retail and discover how to use this framework for your business.
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What are the Metrics That Matter?
Metrics that Matter are useful key performance metrics that all retailers should track. Learn how to assess your business performance.
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Send Your Staff Home: How Unlimited Time Off Will Help Keep Your Best Employees
Unlimited time off could be the key to keep your best employees, make your business more productive, and increase your customer satisfaction.
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How to Insure Your Food Truck
Opening up a food truck is an increasingly common dream. You picture lines of people forming on sunny days to hand over some green, and in exchange you treat them to your dazzlingly convenient gourmet concoctions.
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Must-Have Cloud-Based Services for Businesses
For small businesses, understanding cloud-based services is vital to helping you better run your business.