The Winter Olympics may be over but the Gold Medals keep on coming here for Team ShopKeep.

We’re proud to announce that our Customer Care team has won a 2014 Gold Stevie Award for Customer Service Department of the Year.

ShopKeep was founded with Customer Care at its core and winning this award is proof of that. When I started ShopKeep, I was rebelling against old-fashioned Windows POS providers with their ‘sell-and-run’ business practices. I wanted to build partnerships with merchants, not just sell hardware for an exorbitant price and then remain absent when anything went wrong. I knew I wanted to be there for our merchants, in the trenches supporting them, every single day. At ShopKeep, we guarantee we’ll provide merchants with an amazing iPad POS and back it up with comprehensive, free customer support – for the lifetime of a merchant’s subscription.

Building on last year’s bronze award, this Gold Stevie award is an amazing testament to the philosophy we have worked to build up here at ShopKeep. It’s also a well-deserved accolade for our incredibly hard-working and talented Customer Care team. Way to go guys!

Some of our team flew out to Las Vegas for the award ceremony and you can see some images below.

Also, make sure to check out the acceptance speech of our immaculately dressed Director of Customer Care, Ian Martin. Next stop – the Grammys!

Richard Berger

Richard Berger

Richard Berger translates his years of experience in the startup & small business world into helpful advice for small business owners. As Director of Product Marketing at ShopKeep, the #1-rated iPad Point of Sale System, Richard has an unmatched understanding of POS system technology, and how it can be used to transform growing businesses.