Joint Solutions to Help SMB Retailers and Restaurants Improve Operational Efficiency and Customer Service 

Epson America, Inc., a leading supplier of value-added Point of Sale (POS) solutions, today announced that it has entered into a strategic partnership with ShopKeep,a leading tablet to cloud payments and point of sale platform trusted by over 20,000 customer locations. As a first step in the partnership, ShopKeep has certified Epson’s TM-m10 POS and TM-U220 receipt printers to offer to its retail and hospitality merchants. The joint solutions are available from ShopKeep today.

ShopKeep’s platform is designed to benefit independent retailers, full-service restaurants and quick-service restaurants — with specific features for each type of business. The company offers an intuitive and easy to use tablet based register experience and also includes payment processing, inventory management, sales reporting, human resources, accounting and customer relationship management tools. The bundled solution with Epson’s TM-m10, gives customers the benefits of a compact printer with modular casing allowing them to switch from a top-load to front-load configuration and the advantage of integration with mobile POS environments, intuitive functionality and advanced connectivity. The Epson TM-U220 tablet POS-friendly kitchen receipt printer is ideal for ShopKeep customer sites with full service kitchens as they are compact, reliable and optimized for high-speed throughput.

“We are very pleased to be partnering with Epson,” said Mike Sommers, SVP of Product Management, at ShopKeep. “Our solution is designed to provide intuitive and easy to use sales functionality that SMBs need to effectively run and manage their store operations. Adding Epson’s POS receipt printers, which offer great functionality and seamless integration helps us deliver a comprehensive solution to our retail and restaurant merchants offering them access to all the big business features needed to run a successful establishment.”

“In order to increase sales and improve customer service, SMB retailers and hospitality providers must implement mobile POS solutions that deliver the latest value-added services,” said Tom Kettell, Director of Commercial Channel – North America for Epson America, Inc. “Together with ShopKeep, we provide merchants with the assurance to get the most out of their mobile POS systems and the ability to deliver a seamless experience at every sales point. Our partnership will allow us to continue to address the growing importance of mobile POS as the overall mobile expansion in retail and hospitality continues.”

About ShopKeep

ShopKeep empowers tens of thousands of businesses to thrive in the modern economy by enabling them to take payments and manage their operations smarter, quicker, and easier. ShopKeep merchants are able to easily manage inventory, optimize staffing, and access real-time sales reports and customer information all from one, seamless, cloud-based platform. ShopKeep’s award-winning customer care team is available 24/7 and provides robust support to businesses in the retail, quick serve, and full service restaurant & bar space. ShopKeep is headquartered in New York City, with offices in Portland (OR), Chicago (IL), and Belfast (NIR). Visit www.ShopKeep.com to learn more about our small business software. You can also join the conversation on the ShopKeep blog and follow us @ShopKeep on Twitter.

About Epson

Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.

Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 80,000 employees in 86 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.

Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. For over 40 years, Epson’s advanced technology has been at work in millions of POS systems around the world. Today Epson’s Business Systems Division continues to bring industry-leading, open architecture, smart technologies to the point of service. You may also connect with Epson America on Facebook (http://www.facebook.com/Epson), Twitter (http://twitter.com/EpsonAmerica), and YouTube (http://www.youtube.com/EpsonAmerica).  

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Alissa McCue

Alissa McCue

Alissa McCue has over 10 years of marketing and public relations experience working for top brands in retail and technology. As Senior Manager of Public Relations at ShopKeep, a leading iPad Point of Sale System, Alissa is focused on highlighting ShopKeep's major achievements and thought leadership in the POS and technology space for independent businesses.