The ShopKeep POS Hardware Commitment
I was in a store recently that was still using a bulky, old-school point of sale system that looked to be about the size of a small minivan.
As I peered over the top of this monstrosity at the cashier, I couldn’t help be reminded of how far this whole industry has come in such a short space of time. The store I was at is increasingly an anomaly. More and more businesses these days are switching to modern and attractive iPad point of sale systems for better performance at much lower prices.
As iPad point of sale options continue to grow, however, merchants are being confronted with daunting issue of choosing the right associated hardware, from stands to receipt printers and beyond.
It’s with that in mind that I have decided to outline our ShopKeep POS Hardware Commitment.
Reliable Quality
Over the years, ShopKeep POS has grown from our first 100 beta testers to serve over 6,000 merchants across the US. As we have grown, we have tried and tested numerous hardware partners with a focus on durability, quality and ease of use. In close consultation with our merchants we have collected extensive feedback on every product we offered and if it wasn’t up to scratch, we dropped it. As a former retailer myself, I have a first-hand knowledge of what does and doesn’t work and I use this knowledge to personally test the hardware products we offer. Through this process we have established a curated arrangement of the highest quality, most reliable hardware that offers you the best possible value. We’re committed to this process of continual learning.
Constant Support: From Installation Onwards
We have worked hard to understand the specific needs of each of our merchants and in doing so we have trained a team of experienced POS specialists that are able to offer the ‘just right’ recommendation for each and every new retailer looking to install an iPad Point of Sale. There are a lot of moving parts in an effective point of sale system and the required hardware often varies according the specific needs of the business in question. That second receipt printer in the kitchen can be vital for the running of a small quick serve restaurant but potentially redundant in a food truck. We’re committed to helping you choose the perfect set up for your business.
And once you’re set up, our award-winning Customer Care team is always there to make sure that your POS is performing as it should be. If you need help figuring out how to connect your printer to the wireless router, our team is there. If something breaks down from manufacturer error, we’ll get a replacement to you the very next day, on us. We’re committed to keeping your business running smoothly.
Simple and Seamless
We value your time as much you do. That’s why we’ve chosen products that are simple and quick to install and work seamlessly with each other. There’s nothing more frustrating than finding that the cable that comes with your printer doesn’t have the right end to fit into your router. All the hardware products that we sell work smoothly together to ensure that set up is as simple and painless as possible. Merchants are also offered video tutorials and phone support on how to make sure everything work as it should. We’re committed to making sure you are spending your time on the important things, like effectively running your business.
Want to try ShopKeep for yourself?
Just answer a few easy questions.
Need help finding the right point of sale?
Just complete the form. We’ll call you right back to explain how ShopKeep can work for you.
Hit the ground running.Sprinting, in fact!
Read our free, comprehensive guide, Small Business 101, to learn all you need to know about starting a thriving business.