Troubleshooting: BackOffice
If you run into an issue with some part of BackOffice, such as logging in or managing inventory, visit the relevant troubleshooting guide below for help.
Login / Access / Billing
Whether logging in as the business owner or an employee, we can help with your BackOffice login, access, and billing-related issues.
Click to Troubleshoot BackOffice Login, Access, and Billing
Settings
Trying to make sense of those BackOffice settings? Let’s help you get things sorted out!
Click to Troubleshoot BackOffice Settings
Reports
Having trouble figuring out BackOffice reporting? You’ve come to the right place!
Click to Troubleshoot BackOffice Reports
Items / Inventory
This guide covers common problems associated with creating and managing inventory items in BackOffice.
Click to Troubleshoot BackOffice Inventory Items
Items with Variants
If you’re having problems creating and selling items that have variants, you’re in the right place.
Click to Troubleshoot Items with Variants
Staff
Whether managing employees or their time clock punches, we can help with your staff-related issues.
Click to Troubleshoot Staff Management
Customers
If you’re having trouble managing your BackOffice customer list, we have solutions for you.
Click to Troubleshoot Customer Management
Invoices
For issues with creating invoices or accepting invoice payments, visit our troubleshooting guide for help.
Click to Troubleshoot Invoices
Lightspeed Spotlight
Need help sorting out issues with your online listings? Check out our troubleshooting guide here.
