Retail (S-Series) Help Center
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Recent Support Articles
Frequently Asked Questions
Q: How do I order/re-order gift cards?
If you are new to ShopKeep gift cards, call us at 866.315.6978 to get started. If you have ordered gift cards before, you can re-order them from our online store.
Q: How do I add inventory?
Go to the Items List in BackOffice to add basic items and items with variants. For large inventory lists, try importing from a spreadsheet.
Q: Can I add/modify/delete Modifiers in bulk?
Q: How can I change my BackOffice password?
Business Owners can click the 'Need Help Logging In?' link on the BackOffice login page to request a password reset link. Other BackOffice users must ask the Business Owner to change their password. For step-by-step help changing your password, visit our BackOffice Settings & Password article.